We accept PayPal payment and Credit Card payment systems. We also accept Check and Money Order. Credit terms are not available.
PayPal: supporting MasterCard, Visa, Discover, eCheck and
PayPal (gain 1% off the product price).
PayDollar: payment system supports
credit cards including: VISA and MasterCard.
For Check and Money Order, please make it payable
and send to: Toll Free: 1-877-313-7867
Local: 510-445-0709
Fax: 510-445-1442
Please write down Order Number at the back of your Check/Money
Order. This serves to ensure speedy and safe delivery.
We only accept payment through PayPal, BankTransfer, Check and Money Order for purchase amount is USD 400 or more. If the purchase amount exceeds USD 1000, we don't accept payment through PayPal. Thanks for your cooperation. Note: Check or Money Order must be in US$. Canadian Check or Money Order so received will be returned for a new one in US$.
Tax The total price of any order will only include the applicable
sales taxes. All other taxes that may apply are the sole responsibility
of and to be paid by the customer.
Security Guarantee Shopping with us is safe and secure. None of our customers
have ever reported fraudulent use of their credit cards as
a result of shopping with us. You can be assured that the
information you give us is confidential. We do not sell, rent
or share information of our customers with other parties.
Refund After we issue a refund authorization to the bank, credit
will appear on the customer's statement within one to two
billing cycles, depending on the time required for the card-issuing bank to process such transaction. Credit will be issued
for part cost, tax and delivery less any re-stocking fees
(where applicable). Delivery and Service Chargers will not
be refunded in all cases. Refunds will be made with the same
method of payment as the original order. Credit card refunds
will only be made to the same card used for the original purchase.
Shipping
Information
US packages go by UPS, USPS First Class Mail and USPS Priority Mai, and The current tax rate is 9.75% for the Alameda county so that we should charge the rate from customer whose shipping address has a state code of "CA".. Canadian shipments are going by USPS International Airmail. US orders will be shipped by UPS or by USPS, depending on which service has a shorter delivery time, We pay sales tax. Canada orders will be shipped by USPS/Canada Post. You must pay local taxes (PST, GST and HST etc.) when the package is delivered, so please consider this point before you place an order. Delivery to Canada takes around 10-14 business days.
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.
Continental United States
Delivery Methods
Delivery and Service Charges
Minimum Charge
Cost/Incremental Unit
Maximum Weight Allowed
Delivery Days
UPS or USPS
First 1 Lb
$ 8
$ 0.9 / 1 Lb
50 Lb
About 5 business days
Remarks: The shipping and delivery costs for Alaska, Hawaii, Military Locations, AFO/APO address are charged based on the number of products purchased. For one product item, full rate of $10 will be imposed; and half rate will be charged for each additional item. Delivery takes about 5 business days.
The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.
Notice:
1. Delivery and handling fees are charged based on the number of products purchased. For one product item, full rate will be charged; and half rate will be charged for each additional item.Our delivery charges listed on the website only cover
Continental United States and Canada. For other international
orders, please follow links below:
2. If the shipment is returned to us due to insufficient
or incomplete address provided by you, we will have to
re-charge you the re-shipment postage. So, please make
sure the address is complete, including business name
and suite number if the postal address is a business complex,
and proper suburb name. When the 2nd Delivery and Service
Charges are required for a replacement or exchange item(s),
prepaid satchel or stamps would not be accepted, nor would
they be returned.
The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.
Cross Shipment Cross shipment (exchange shipped prior to
return of the original) must be secured by credit
card. Such charge will remain on the customer's
credit card until we received the returned merchandise.
A refund for the charged amount will be credited
within 30 days from the day on which we received
the returned merchandise.
Warranty
Information
Warranty and Return Policy
We warrant that the products sold in our website, other
than explicitly stated, are 100% brand new and free
from defects in material and workmanship. Our detailed
warrant policy is as follows:
Unless otherwise specified, we warrant our products for 1-Year from the date of original purchase under normal use. Replacement items, if issued, do not restart or in any way extend the warranty period.
All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon filling out the Application or requesting through info@digital-camera-battery.net or filling out the Application.. Items returned without RMA# will delay the process or be ignored.
If you are not satisfied with our product(s), please contact us through info@digital-camera-battery.net to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
In returning products to us, customer must pay the return freight. Return packages by C.O.D will not be accepted.
A replacement or refund will be arranged for all defective products returned, subject to verification of defect.
If expedited delivery service is requested, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping.
Please ensure that returned items are the ones that you purchased from us. We are not responsible for any item sent to us that is not our product.
Three months free of charge warranty is provided for promotional items from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request. Items returned without RMA# will delay the process or be ignored.
If you are not satisfied with our product(s), please contact us to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
A replacement will be arranged for all defective products returned, subject to verification of defect. However, products so returned must be 100% complete.
Refund request would be accepted ONLY when replacement items are not available.
General Ordering Policy
Your receipt of an order confirmation from us does not
signify our acceptance of your order. We reserve the
right to accept or decline your order at any time after
receipt of your order for any reason. If your credit
card has already been charged for the purchase and your
order is canceled, we shall immediately issue a credit
for the amount charged to the credit card used in the
order. Certain orders placed must obtain our pre-approval
with an acceptable method of payment, as established
by our billing department. We may require additional
verifications or information before processing and delivering
any orders.
Technical Support We offer free expert technical support, please call
us or e-mail us for any technical assistance.
Trademarks
The trademarks, used and displayed, on this site are
registered and unregistered trademarks of the suppliers
and manufacturers of the products offered for sale in
this website. Nothing contained within this website
should be considered as granting any right to use any
trademark displayed in the website, without the prior
written permission of the trademark owner.
General
We reserve the right to change the terms, conditions,
and notices under which this website is offered without
notice at any time.
You hereby agree that no joint venture, partnership, employment,
or agency relationship exists between you and our website
as a result of this agreement or your use of this website.
This agreement supersedes all prior or contemporaneous
communications and proposals, whether electronics, oral
or verbal, between you and our website with respect
to this website.
payment system supports
credit cards including: VISA and MasterCard.
